Managed Services

Expertise for your advantage

Dedicated managed IT services and support

With a host of services, you can choose the support that’s right for your business and your budget.

Our support plan services can include remote and on-site break-fix support for your hardware and software across PCs and laptops, servers and mobile devices.

Savings on time and money

Our strategic partnership with leading channel-only service providers enables great savings against manufacturer support contracts, providing you with the same cover, response times and quality of service, but for a fraction of the price.

And unlike any manufacturer fixed term and service contracts, we can be fully flexible with our offerings. Having the support staff from when you need them, for the duration you want. Plus, being multi-vendor, our support allows whole data centres, or even multiple sites across the world, to be covered under one contract and one point of call for all issues.

Engineers

We have an extensive network of field-based engineers who are fully brand accredited.

Each and every one is qualified to the highest standard, and we continuously train our engineers to keep up to date with all the very latest technologies.

Asset disposal

For any unwanted equipment your sites may generate, we can offer a secure and accredited asset disposal service.

24/7 UK help desk

Worldwide cover is available with 4-hour response times, our service commitment is to provide a fast response at any time of day or night, 7 days a week, 365 days a year.

Support requests will be dealt with within 4 hours, meaning you can rest assured that in the event of any faults, you can be back up and running quickly.

The helpdesk is UK based and all of our operatives are English speaking, but we can offer on-site support globally, with engineers who speak the end user’s language.

For pricing on any support requirements you may have, please contact your account manager directly, or get in touch with our office today.