Cookie Policy

Last updated: September 2026

1. What cookies are

Cookies are small text files placed on a device when a website is visited. Similar technologies may store or retrieve limited information needed to operate a website, remember choices or understand how it is used.

2. How this website may use cookies

Our website is designed to use only the technology reasonably required to provide and secure it. Depending on the features and services active at the time, cookies may fall into the following categories:

• Strictly necessary: required for security, network management, forms or other requested website functions.
• Preference: remembers a choice made by a visitor, where such a feature is provided.
• Analytics: helps us understand website use and performance. We will seek consent where required before using non-essential analytics cookies.

3. Third-party services

The website chat is provided by tawk.to. Its widget may use cookies and browser storage to maintain a chat session and remember visitor choices. Where a chat consent form is shown, the widget asks for permission before setting its chat cookies or local storage. See tawk.to’s cookie information. Other embedded features may also use their own cookies; we will update this policy and consent controls as features change.

4. Managing cookies

You can use your browser settings to view, block or delete cookies. Blocking strictly necessary storage may prevent parts of a website from operating correctly. Where a consent control is displayed, it can be used to accept, reject or change non-essential cookie choices.

5. Updates and contact

We may update this policy when website features or providers change. Questions about our use of cookies can be sent to info@techtwentyone.co.uk.